Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • June 28th, 2022
The Northeast Ohio Management Information Network (NEOMIN) and school district mutually agree that this Service Level Agreement (SLA) documents EMIS software support services provided by NEOMIN necessary to support and sustain the Education Management Information System (EMIS) software and related reporting requirements for districts. This document defines the schedule of services, performance deliverables, and the methods by which services are delivered. Both parties share responsibilities under this agreement as described below.
