Service Level AgreementService Level Agreement • November 6th, 2017
Contract Type FiledNovember 6th, 2017The purpose of this Service Level Agreement is to clarify the business relationship between the Judicial Studies Board for Northern Ireland (JSB) and The Northern Ireland Lay Magistrates’ Association (the Association). It serves to inform all Association members of the level of service it can expect to receive from staff in JSB, and provide advice on the role that the Association plays within our business relationship.