Symantec User Authentication Service Level AgreementService Level Agreement • October 28th, 2014
Contract Type FiledOctober 28th, 2014This Symantec User Authentication service level agreement (“SLA”) applies to Symantec User Authentication products/services, such as Managed PKI (MPKI), Validation & ID Protection (VIP), and such other User Authentication solutions as identified by Symantec from time to time, each a “User Authentication Service”. This SLA should be read in connection with the applicable Services Description or Statement of Service for the User Authentication Service in question. The service level described in a current published Service Description or Statement of Service will govern over this SLA, if there is any conflict between such documents.