IT Services’ Service Level AgreementIt Services’ Service Level Agreement • April 5th, 2005
Contract Type FiledApril 5th, 2005This service level agreement (SLA) describes the computer services provided by Center for Academic Support and Advancement and IT Services in support of the computer labs located in Kettler hall, rooms 116, G19 and G21 and the partnership in supporting the Student Technology Education Programs (STEPS).