IT Services’ Service Level AgreementIt Services’ Service Level Agreement • April 5th, 2005
This service level agreement describes the computer services provided by IT Services in support of the Parkview Health and Wellness Clinic’s computer equipment located in Walb 234. The Clinic has a computer workstation considered IPFW property, and computer equipment that is owned and supported by Parkview. See Appendix A for list of computer equipment owned by IPFW.
IT Services Service Level AgreementIt Services Service Level Agreement • June 16th, 2006
This service level agreement (SLA) describes the computer services IT Services provides to the Publications Department located in Kettler Hall 148.
IT Services Service Level AgreementIt Services Service Level Agreement • April 5th, 2005
This service level agreement describes the computer services provided by IT Services in support of the IU School of Medicine (IUSM) - Ft. Wayne faculty and staff.
IT Services Service Level AgreementIt Services Service Level Agreement • May 12th, 2006
The Walter E. Helmke Library has web databases, domain and printer servers, and other systems which are supported by Library technical staff, the vendor, or IU support. The Library staff has in-house documentation explaining the support processes for these various systems. This service level agreement (SLA) describes the computer services IT Services provides to support the Library’s staff and systems using the IPFW local area network, for the
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • July 15th, 2003
This service level agreement (SLA) describes the computer services provided by Walb Union Operations and IT Services in support of the room reservation system.
IT Services Service Level AgreementIt Services Service Level Agreement • July 22nd, 2005
This service level agreement describes the computer services provided by IT Services in support of IPFW faculty, staff and students located in the IPFW Warsaw facility.
IT Services Service Level AgreementIt Services Service Level Agreement • July 26th, 2001
This service level agreement describes the computer services provided by IT Services in support of the Diamond server. This server is part of the Java Technologies Laboratory.
IT SERVICES - SERVICE LEVEL AGREEMENTIt Services - Service Level Agreement • October 15th, 2021
IT Services Service Level AgreementIt Services Service Level Agreement • February 17th, 2006
This service level agreement describes the computer services provided by IT Services in support of IPFW School of Education (SOE) faculty, staff and students located in the Dolnick Learning Center.
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • April 5th, 2005
This service level agreement describes the computer services provided by IT Services in support of the Multicultural Services (MCS) Lab located in Walb 118. This lab was created on request of the director of Multicultural Services to provide additional facilities for the various multicultural student organizations on campus. The computer equipment in this lab is provided by funding from the Student Technology fee and managed by IT Services in conjunction with the director of Multicultural Services.
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • April 29th, 2005
This service level agreement describes the computer services provided by Learning Resource Center (LRC) and IT Services in support of LRC’s mobile and fixed classroom workstations.
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • April 5th, 2005
This service level agreement (SLA) describes the computer services provided by Center for Academic Support and Advancement and IT Services in support of the computer labs located in Kettler hall, rooms 116, G19 and G21 and the partnership in supporting the Student Technology Education Programs (STEPS).
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • April 5th, 2005
This service level agreement (SLA) describes the computer services provided by Walb Union Operations and IT Services in support of the university services card system.
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • August 15th, 2005
This service level agreement describes the computer services provided by IT Services in support of the Student-Access Labs located across the IPFW campus. These labs are funded by the Student Technology fee and managed by IT Services.
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • April 5th, 2005
This service level agreement describes the computer services provided by IT Services in support of computer equipment and software available for students with disabilities through the IPFW Services for Students with Disabilities department(SSD). The standard computer equipment used by the office staff of SSD is covered by the IPFW General IT Support available at http://www.its.ipfw.edu/regs/sla/hdesksla.pdf
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • April 5th, 2005
This service level agreement describes the computer services provided by IT Services in support of the Student Life organizations and lab located in Walb 218. This lab was created on request of the director of Student Life to provide additional facilities for the various student organizations on campus. The computer equipment in this lab is provided by funding from the Student Technology fee and managed by IT Services in conjunction with the director of Student Life.
IT Services Service Level AgreementIt Services Service Level Agreement • July 7th, 2006
This service level agreement (SLA) describes the computer services IT Services provides to Engineering, Technology and Computer Science (ETCS) faculty and staff workstations configured with the Novell client, systems using the IPFW local area network, and the Computer Science classroom lab located in the ET 109 and the Collaboratory in ET 351. ETCS technical staff will support all faculty and staff workstations not configured with the ITS supported Novell client, various ETCS labs, databases and other special hardware and software systems outside the expertise of ITS. ETCS technical staff currently manage the IP addresses in the ET building.
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • July 19th, 2006
This service level agreement describes the computer services provided by IT Services in support of The Communicator’s computer equipment located in Walb 215 and 215a. The Communicator has equipment considered IPFW property, and computer equipment that has been purchased in accordance with a funding agreement between IPFW student government and the Communicator which is not considered IPFW property. See Appendix A for a break down of equipment and ownership.
IT Services Service Level AgreementIt Services Service Level Agreement • February 17th, 2006
This service level agreement describes the computer services provided by IT Services in support of the IPFW Music Therapy Clinic located in the Dolnick Learning Center.
IT Services’ Service Level AgreementIt Services’ Service Level Agreement • April 5th, 2005
This service level agreement describes the computer services provided by Placement Testing and IT Services in support of the Placement Testing lab in Kettler hall, room 232.
