Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • June 8th, 2018
Table of Contents 2 Glossary 3 1.0 Scope1.1 Parties to the Agreement 4-5 1.2 Products and Services 1.3 Resource Assumptions 1.4 Contacts 1.5 Renegotiations 2.0 Service Details2.1 Service Categories 5-7 2.2 Service Delivery Expectations 2.3 Dispute Resolution and Escalation 2.4 Funding and Responsibilities 2.5 Service Hours
