Common Contracts
1 similar S Service Level Agreement contracts
GADELLNET’S SERVICE LEVEL AGREEMENTS Service Level Agreement • April 20th, 2017
What is our service level agreement? It is our promise to you. While prioritizing hundreds of incoming emails and calls each week, GadellNet’s service desk engineers quickly assess the severity and impact of each request to appropriately determine response times. This ensures the most critical items are resolved in an appropriate timeframe, while we continue to solve your everyday issues.
