TAILWIND’S SERVICE LEVEL AGREEMENT (SLAs)’s Service Level Agreement • February 1st, 2024
Contract Type FiledFebruary 1st, 2024
E|NET’S SERVICE LEVEL AGREEMENTS Service Level Agreement • September 17th, 2010
Contract Type FiledSeptember 17th, 2010This Services agreement sets out the description of Services to be provided by e|net to the Customer, as particularly identified in a Work Oder and the associated Service Levels.
Surecomp’s Service Level AgreementS Service Level Agreement • April 11th, 2022
Contract Type FiledApril 11th, 2022This Service Level Agreement (“SLA”) applies to Customer’s use of the Services offered by Surecomp under the terms of the MSA. Surecomp may modify this SLA by posting a revised version on the Website from time to time, at www.surecomp.com. By using the Services, Customer agrees to the latest version of the SLA.
GADELLNET’S SERVICE LEVEL AGREEMENTS Service Level Agreement • April 20th, 2017
Contract Type FiledApril 20th, 2017What is our service level agreement? It is our promise to you. While prioritizing hundreds of incoming emails and calls each week, GadellNet’s service desk engineers quickly assess the severity and impact of each request to appropriately determine response times. This ensures the most critical items are resolved in an appropriate timeframe, while we continue to solve your everyday issues.