Common Contracts
1 similar Service Level Agreement contracts
Service Level AgreementService Level Agreement • October 29th, 2019
The Area Cooperative Computerized Educational Service System (ACCESS) and school district mutually agree that this Service Level Agreement (SLA) documents INFOhio software support services provided by ACCESS necessary to support and sustain INFOhio Library Services applications. This document defines the schedule of services, performance deliverables, and the methods by which services are delivered. Both parties share responsibilities under this agreement as described below.
