SERVICE LEVEL AGREEMENTService Level Agreement • August 25th, 2017
Contract Type FiledAugust 25th, 2017This Service Level Agreement (this “SLA”) governs the use of the Services under the terms of the Master Service Agreement (the “MSA”) between Techtivity and customer (“You”) and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts. Techtivity may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.