SERVICE LEVEL AGREEMENTService Level Agreement • January 27th, 2022
Contract Type FiledJanuary 27th, 2022This Service Level Agreement (this “SLA”) between Intermedia Technologies Company Ltd. (“Intermedia”) and the entity purchasing any of the Services (as defined below) (“You”) governs the use of the Contact Centre Services under the terms of the Master Service Agreement (the “MSA”) and the relevant product Schedules between Intermedia and You and is incorporated into the MSA by reference.