Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENT FOR EX SERVICES AND HEC SERVICESService Level Agreement • February 17th, 2023
This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”); and SAP S/4HANA Cloud, extended edition which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”); (each, a “Cloud Service”) sets forth the applicable Service Levels for HEC Services, EX Services, and Server Provisioning to which Customer has subscribed in an Order Form with SAP.
