Common Contracts
1 similar Service Level Agreement contracts
Service Level AgreementService Level Agreement • June 9th, 2021
This Service Level Agreement (“SLA”) applies to the Subscription Service provided by Supplier. For clarity, this SLA does not apply to (i) Beta Services; (ii) features and/or services provided free to Customer; (iii) Customer’s ATS or other services not provided by Supplier; and (iv) non-production environments. In the event of a conflict between the terms of the Agreement and the terms of this SLA, the terms of this SLA shall prevail. Any capitalized terms that are not defined in this SLA shall have the meaning set forth in the Agreement.
