Common Contracts
2 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • February 7th, 2008
In accordance with the Memorandum of Agreement between the Parties, this Agreement sets out an understanding between VOSA and the Trade Associations, Operators, Presenters and Owners of goods vehicles, trailers and passenger carrying vehicles in respect of the levels of service they can expect from VOSA and its staff during the course of vehicle testing activities and the policies that apply. The Agreement also covers the standards and behaviours which the Trade Associations will encourage their members to adopt when presenting vehicles for test.
SERVICE LEVEL AGREEMENTService Level Agreement • February 7th, 2008
In accordance with the Memorandum of Agreement between the Parties, this Agreement sets out an understanding between VOSA and the Trade Associations, Operators, Presenters and Owners of goods vehicles, trailers and passenger carrying vehicles in respect of the levels of service they can expect from VOSA and its staff during the course of vehicle testing activities and the policies that apply. The Agreement also covers the standards and behaviours which the Trade Associations will encourage their members to adopt when presenting vehicles for test.
