Common Contracts
1 similar Maintenance and Support Agreement contracts
Maintenance and Support AgreementMaintenance and Support Agreement • April 2nd, 2019
APIIDA sells software it has developed for mobile or stationary devices (servers, personal computers, laptops, tablet computers or smartphones) worldwide. APIIDA and you (hereinafter referred to as the Customer) agree that these products are subject to valid commercial legal protection – to the benefit of APIIDA. The object of this Agreement is to provide APIIDA and the customer with a transparent control option enabling assured performance characteristics (scope, response times etc.) to be described, specified and performed while observing agreed contract terms and conditions. “Co-operation obligations on the part of the customer” are outlined in this Agreement. In its capacity as service-provider, APIIDA is obliged to provide the services agreed in this document.
