Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENT – PROFESSIONALService Level Agreement • August 4th, 2020
This Service Level Agreement (SLA) measures the percentage of time a port is available for Customer’s Professional Level Internet Services and establishes a credit mechanism, if EPB Fiber Optics does not achieve the committed port availability. This SLA is a part of the Agreement between EPB Fiber Optics and Customer.
