SERVICE LEVEL AGREEMENTService Level Agreement • November 9th, 2022
Contract Type FiledNovember 9th, 2022Issue Date Comment Author FINAL 16/09/2016 SLA signed Giuseppe La RoccaMałgorzata Krakowian v2 13/03/2018 Updated SLA until 01/2019 Giuseppe La Rocca v3 19/12/2018 Extended SLA with Customer till 01/2020 Giuseppe La Rocca v4 24/07/2019 Changed the name of the provider fromCESNET-MetaCloud to CESNET-MCC Małgorzata Krakowian v5 22/11/2019 Extended SLA with Customer till 01/2021 Giuseppe La Rocca