Common Contracts

SERVICE LEVEL AGREEMENT

Service Level Agreement • November 22nd, 2023

• Contract Type
  Service Level Agreement
• Filed
  November 22nd, 2023

Issue Date Comment Author FINAL 21/09/2022 SLA signed with the Customer to support the set-up of the MATRYCS infrastructure. Giuseppe La Rocca

SERVICE LEVEL AGREEMENT

Service Level Agreement • July 22nd, 2022

• Contract Type
  Service Level Agreement
• Filed
  July 22nd, 2022

Issue Date Comment Author V0.1 2021-10-25 Initial draft Enol Fernández, EGI.eu V0.2 2021-11-08 Review Sebastian Luna-Valero,EGI.eu v0.3 2021-11-16 Add Check-In Sebastian Luna-Valero,EGI.eu