Ascendify Service Level AgreementService Level Agreement • October 14th, 2020
Contract Type FiledOctober 14th, 2020Ascendify provides peace of mind to ensure the business continuity of our largest global clients. We recognize that every second your network is down, there are lost opportunities and the confidence of your users degrades. So with that in mind, we designed our service to uphold 99.9% uptime. Additionally, each account is provided with 24/7 P1 support and a dedicated account manager who will assist with change management, project success, training, adoption, and overall community management.