Common Contracts
1 similar Service Level Agreement contracts
Roger Williams University Information Technology Service Level AgreementService Level Agreement • November 30th, 2016
This agreement outlines specific services, priorities, and responsibilities associated with technology support at Roger Williams University. The SLA is designed to represent a service agreement between the RWU community and the Information Technology Department. Specifically, those services that are supported by the Information Technology Department. Technology support services are provided primarily through the MediaTech Desk. The unit is committed to providing reliable, effective, and expedient service to the campus community.
