Sample – Service Level AgreementService Level Agreement • March 21st, 2016
Contract Type FiledMarch 21st, 2016This Service Level Agreement (this “SLA”) is made under the Master Services Agreement #XXX (the “MSA”) dated between PETRYNA ADVERTISING Limited (“PETRYNA ADVERTISING”) and Customer (“Client”). In connection with this SLA and the MSA, PETRYNA ADVERTISING and Client have executed a Statement of Work (“SOW”) dated 2016 which describes certain services to be provided by PETRYNA ADVERTISING to Client (for the purposes of this SLA, the “Services”). This SLA sets out certain service levels (the “Service Levels”) that are applicable to the Services.