SERVICE LEVEL AGREEMENTService Level Agreement • October 25th, 2016 • California
Contract Type FiledOctober 25th, 2016 JurisdictionThis Service Level Agreement (“Agreement”) is between the County Executive Office (hereinafter “CEO”) and the Mendocino County Employees’ Retirement Association (hereinafter “MCERA”). This Agreement includes definitions of specific terms and a description of the level of service to be provided by the CEO Information Services Division and Facilities and Fleet Division.