SERVICE LEVEL AGREEMENTService Level Agreement • May 25th, 2024
Contract Type FiledMay 25th, 2024Issue Date Comment Author FINAL 01/04/2021 Agreed SLA with the customer Giuseppe La RoccaYin Chen v0.2 07/01/2022 Updated SLA template (v3.18) and the Customer Contact (Arnoud Gingold).Added Check-in service. Giuseppe La Rocca