Service Level AgreementService Level Agreement • November 8th, 2021
Contract Type FiledNovember 8th, 2021The following Service Level Agreement (SLA) supplements the SELECT Program Agreement, including Exhibit F Bentley Cloud Offerings. In the event there is a conflict between this SLA and the SELECT Program Agreement, this SLA shall prevail. This SLA shall apply to specific Bentley Cloud Offerings only when attached to or incorporated by reference to an applicable commercial offering document, such as a quotation, proposal, or order form. If a commercial offering document does not include this SLA as an attachment or by reference, it shall not apply to that Cloud Offering.