Common Contracts
1 similar Service Level Agreement contracts
Words and expressions defined in the Agreement shall bear the same meanings as those assigned to them in the Agreement.Service Level Agreement • November 14th, 2017
Should Strate require that the services to be down outside of the unavailability periods, at least 5 (five) business days’ notice in writing will be provided to the client, save in the event of a Severity 1 incident, in which case the client will be notified immediately.
