ContractService Level Agreement • August 4th, 2022
Contract Type FiledAugust 4th, 2022This Service Level Agreement (“SLA”) is incorporated into the MSA between Company and Customer. All capitalized terms used but not defined herein shall have the meanings set forth in the MSA. Each Service Level Objective and the corresponding Service Level Credit described in this SLA are applicable only to the Service indicated. Customer will only be eligible for Service Level Credits for a Service if Customer is receiving that Service pursuant to an Order.