Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • August 24th, 2021
Issue Date Comment Author FINAL 30/11/2015 Final version agreed with the Customer Giuseppe La Rocca Małgorzata Krakowian v1.1 03/06/2016 Resource Center name change fromPRISMA-INFN-BARI to RECAS-BARI Diego Scardaci v1.2 15/05/2017 Change in 8.2 Responsibilities of the CustomerOf acknowledgement statement requirement (agreed via email with customer) Małgorzata Krakowian v.2 19/03/2017 New final version of the SLA agreed with theCustomer. SLA extended till Dec. 2018 Giuseppe La Rocca v.3 05/12/2018 New final version of the SLA agreed with the Customer. SLA extended till Dec. 2019 Giuseppe La Rocca v.4 22/11/2019 New final version of the SLA agreed with theCustomer. SLA extended till Dec. 2020 Giuseppe La Rocca v.5 26/05/2021 Added the TR-FC1-ULAKBIM cloud provider. Resource Centre name change from RECAS-BARI to INFN-CLOUD-BARIExtended agreement until 12/2022 Giuseppe La Rocca
