OPERATING LEVEL AGREEMENT (OLA) CornellAD OLA Number: Related Service Level and Operating Level Agreements: Comments: The audience for this OLA is campus IT staff in units wishing to use CornellAD for their Active Directory needs instead of running...Operating Level Agreement • August 3rd, 2020
Contract Type FiledAugust 3rd, 2020This agreement is made between <CUSTOMER> (“Customer”) and Cornell Information Technologies (“Service Provider”) and covers the provision and support of CornellAD, the campus enterprise Active Directory service. CornellAD is the integration of Microsoft Active Directory with Cornell’s central IT infrastructure that provides such functionality as access management, account provisioning and deprovisioning, and LDAP directory services. Active Directory is Microsoft’s implementation of standard directory and authentication services. It enables unit IT support staff to efficiently manage the computing resources on their network. CornellAD eliminates the need for the local unit to maintain the core Active Directory infrastructure themselves. Campus IT staff can focus on needs specific to their local units.