Common Contracts
1 similar Software Maintenance and Support Agreement contracts
This PSCAD™/EMTDC™ SOFTWARE MAINTENANCE AND SUPPORT AGREEMENTSoftware Maintenance and Support Agreement • September 28th, 2020 • Manitoba
Support consists of general answers to technical questions posed by email or telephone call to Licensor. Licensor will provide Licensee with reasonable access to Support of up to ten (10) hours per year, for each Software license purchased by Licensee from Licensor (the “Yearly Support Cap”). Support in excess of the Yearly Support Cap, shall be charged as Additional Services at Licensor’s then current hourly rate.
