Oil Spill Response Limited Service Level AgreementService Level Agreement • October 14th, 2024
Contract Type FiledOctober 14th, 2024This document outlines the scope of response services provided by Oil Spill Response Limited (the Company) to its Participant and Associate members (herein collectively referred to as Members) and acts as a schedule to the Participant and Associate Agreements, subject always to the provisions of Clause 5 of the Participant Agreement and/or Clauses 3.4 and 3.5 of the Associate Agreement and/or Clauses 3.3 and 3.4 of the Associate Agreement Shipping. The Service Level Agreement (SLA) provides guidance on the level and performance of the response services, sets out the procedures for Members to utilise the services. The SLA is defined and approved by the shareholders of the Company.