VISION CRITICAL SERVICE LEVEL AGREEMENTService Level Agreement • August 22nd, 2019
Contract Type FiledAugust 22nd, 2019This document sets out the Service Level Agreement (the “SLA”) for Vision Critical’s online subscription services delivered as a subscription to an operating instance of Vision Critical’s online Web‐based platform; provided, however, that this SLA expressly excludes any third‐ party applications or services that you (the “Subscriber”) may use whether, or not resold by Vision Critical (the “Services”).