Common Contracts
1 similar Service Level Agreement contracts
Service Level AgreementService Level Agreement • September 5th, 2024
EDC will provide to Customer the Services in accordance with the standards and performance metrics (each a “Service Level”) set forth in this Service Level Agreement (this “SLA”). Capitalized terms that are undefined herein have the meanings set forth in the MSA or Order Form, as applicable. References to “EDC” herein refer to the EDC Affiliate providing Services pursuant to the applicable Order Form.
