Common Contracts

Contract

July 31st, 2020

• Filed
  July 31st, 2020

SERVICE LEVEL AGREEMENT FOR СОГЛАШЕНИЕ ОБ УРОВНЕ ОБСЛУЖИВАНИЯ ДЛЯ УСЛУГ SAP HANA ENTERPRISE CLOUD, SAP S/4HANA, PRIVATE CLOUD EDITION AND SAP HANA ENTERPRISE CLOUD, SAP S/4HANA, ВЫПУСКА ДЛЯ ЧАСТНОГО ОБЛАКА, И SAP S/4HANA CLOUD, EXTENDED EDITION SERVICES SAP S/4HANA CLOUD, РАСШИРЕННОГО ВЫПУСКА This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”), SAP S/4HANA, private cloud edition services (“Private Cloud Edition Services”) and SAP S/4HANA Cloud, extended edition services which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP. Настоящее Соглашение об уровне обслуживания для Услуг SAP HANA Enterprise Cloud («Услуги HEC»), SAP S/4HANA, private cloud edition services («Услуги Private Cloud Edition»), и Услуг SAP S/4HAN