Common Contracts
1 similar Service Level Agreement contracts
LIFESIZE® CLOUD EXTREME SUPPORT SERVICE LEVEL AGREEMENTService Level Agreement • May 2nd, 2016
This Service Level Agreement (“SLA”) for Lifesize Cloud Extreme Support customers is an addendum to the Lifesize Cloud Terms of Service (as modified from time to time, the “TOS”) between Lifesize, Inc. (“Lifesize”) and users of Lifesize Cloud who have purchased Lifesize Cloud Extreme Support (“you” or “Customer”). In the event of any conflict between any term or condition of this SLA and the TOS, the TOS shall govern, and the remainder of the SLA’s provisions shall remain in full force and effect. For the avoidance of doubt, this SLA applies only to customers who have purchased Lifesize Cloud Extreme Support and have a current, valid Lifesize Cloud subscription (each, an “Eligible Customer”). Lifesize reserves the right to modify the terms of this SLA in accordance with the TOS.
