Service Level Agreement (SLA) for clients with support/upgrade services by AgileBioService Level Agreement • April 2nd, 2020
Contract Type FiledApril 2nd, 2020Version Date Description Author 1.0 03/04/2017 Service Level Agreement Sarah Rodrigues 1.1 04/04/2017 Service Level Agreement Revised Anne Laure Sauvadet 1.2 28/04/2017 Service Level Agreement Revised Sarah Rodrigues 1.3 02/05/2017 Service Level Agreement Revised Pierre Rodrigues 1.4 15/05/2017 Service Level Agreement Revised Pierre Rodrigues 1.5 16/05/2017 Service Level Agreement Revised Pierre Rodrigues 1.6 18/05/2017 Service Level Agreement Revised Pierre Rodrigues 1.7 19/05/2017 Service Level Agreement Revised Pierre Rodrigues 1.8 02/06/2017 Service Level Agreement Revised Pierre Rodrigues 1.9 25/01/2018 Service Level Agreement Revised Anne Laure Sauvadet 2.0 02/04/2020 Added details on support levels Pierre Rodrigues