Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENT FOR SAP HANA ENTERPRISE CLOUD ANDService Level Agreement • April 28th, 2020
This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”) and SAP S/4HANA Cloud, extended edition services, previously known as S/4HANA Cloud, single tenant edition, (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, EX Services, and Server Provisioning to which Customer has subscribed in an Order Form with SAP.
