Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENT – VLAN SERVICESService Level Agreement • December 10th, 2020
This Service Level Agreement (SLA) measures the percentage of time a port is available for Customer’s VLAN Services (“Agreement”) and establishes a credit mechanism if EPB Fiber Optics does not achieve the committed port availability. This SLA is a part of the VLAN Agreement between EPB Fiber Optics and Customer.
