SERVICE LEVEL AGREEMENTService Level Agreement • February 3rd, 2021
Contract Type FiledFebruary 3rd, 2021Issue Date Comment Author V1 3 Dec 2018 First draft Björn Backeberg, EGI.eu V2 13 Feb 2019 Reviewed by client Hervé Caumont, Terradue V3 26 Feb 2019 SLA agreed with customer Björn Backeberg, EGI.eu Małgorzata Krakowian, EGI.eu V4 22 Jul 2019 Revised to include all 10 pilots Björn Backeberg, EGI.eu V5 30 Aug 2019 SLA agreed with customer, following customer input Hervé Caumont, Terradue Björn Backeberg, EGI.eu