Common Contracts
1 similar Service Level Agreement contracts
DigitalCX Service Level AgreementService Level Agreement • December 19th, 2019
Date Version Author Description 01-07-2015 1.0 Jeroen Brouwers Document created 15-08-2015 1.1 Jeroen Brouwers Yearly Review 30-08-2016 1.2 Jeroen Brouwers Yearly Review 30-11-2017 1.3 Jeroen Brouwers Yearly Review 05-07-2018 1.4 Jeroen Brouwers Yearly Review 15-01-2019 1.5 Theresa Bullock Edit to page 18 table & updatingsupport info & house style 15-03-2019 1.6 Marlies Swinkels Updating links on page 2 andpage 7 10-05-2019 1.7 Deanna Beckers Update emergency phone number (p.26) & added a link tothe Uptime Monthly Report (p.8) 20-05-2019 1.8 Marlies Swinkels Edit to text in Chapters 2.1, 2.2,3.2, 3.3, 3.4 and 4 25-10-2019 1.9 Dominic D’Hauwer Updated Page 21-22 recoverytimes where in the incorrect column 30-10-2019 1.10 Dominic D’Hauwer Yearly review 19-12-2019 1.11 Dominic D’Hauwer Updated links to external documents, textual changes corrected reference towardInteraction
