Common Contracts
1 similar Service Level Agreement contracts
Service agreement format pdfService Level Agreement • July 10th, 2023
A service level agreement defines the services you provide and the limitations on those services. It helps you define standards and create consistent relationships with different customers. Table of Contents What Is a Service Level Agreement? A service level agreement is a legal document that outlines the obligations a service provider and their client have to one another. It will usually outline key details about the service and a minimum quality of service the parties agree upon. Other names for a service level agreement include: SLA External service agreement Services contract Agreement of service availability Is a Service Level Agreement Legally Binding? Yes, a service-level agreement is legally binding. When properly drafted and executed, it is a legal contract between the service provider and the client. A binding contract contains the key details and unambiguous terms. It is also signed by all parties who are bound to the agreement. A service-level agreement template makes it ea
