Common Contracts

Unified Service Level Agreement

Unified Service Level Agreement • May 25th, 2016

• Contract Type
  Unified Service Level Agreement
• Filed
  May 25th, 2016

Measurement Parameter Data & Voice Services On-Net Availability SLA 99.99% On-Net Latency SLA (Average Round Trip Delay) <20 milliseconds On-Net Packet Loss SLA <1%