This Unified Service Level Agreement (“SLA”) is governed by the terms of the General Terms, the applicable PSLT,Unified Service Level Agreement • June 28th, 2024
Contract Type FiledJune 28th, 2024
This Unified Service Level Agreement (“SLA”) is governed by the terms of the General Terms, the applicable PSLT,Unified Service Level Agreement • October 8th, 2024
Contract Type FiledOctober 8th, 2024
Unified Service Level AgreementUnified Service Level Agreement • May 25th, 2016
Contract Type FiledMay 25th, 2016Measurement Parameter Data & Voice Services On-Net Availability SLA 99.99% On-Net Latency SLA (Average Round Trip Delay) <20 milliseconds On-Net Packet Loss SLA <1%