ContractUnified Service Level Agreement • August 3rd, 2022
This Unified Service Level Agreement (“SLA”) is governed by the terms of the General Terms, the applicable PSLT, and the applicable Sales Order.
Unified Service Level AgreementUnified Service Level Agreement • May 25th, 2016
Measurement Parameter Data & Voice Services On-Net Availability SLA 99.99% On-Net Latency SLA (Average Round Trip Delay) <20 milliseconds On-Net Packet Loss SLA <1%
