Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENT FOR MEDIA TRANSPORT SERVICESService Level Agreement • September 29th, 2014
This document shall be read in conjunction with EBU Tech 3361-1 where ‘Service Level Agreement for Media Transport Services – High Level Guidelines’ has been specified. The purpose of this document is to help Broadcast Media Organisations and Service Providers to using the same technical language when preparing a SLA. This glossary can be reused as a basis for common vocabulary in a Service Level Agreement, however please note that it is common for pre-prepared SLA documents to be used as a starting-point for negotiation by Service Providers, and these documents may contain subtle differences in meaning for the words described here. In this case, this is the definitions from the pre-prepared SLA that has to be taken into account.
