Infrastructure Availability Service Level AgreementService Level Agreement • January 24th, 2014 • Q2 Holdings, Inc. • Services-prepackaged software
This Service Level Agreement, known as “SLA”, between Cyrus Networks, LLC dba CyrusOne, a Delaware corporation with its principal place of business at 4201 Southwest Freeway, Houston, Texas 77027 and Q2 Software, Inc., known as “Customer”, is entered into pursuant to the Master Services Agreement, known as “MSA’, dated 1/7/2010.
Master Service AgreementMaster Service Agreement • January 24th, 2014 • Q2 Holdings, Inc. • Services-prepackaged software • Colorado
MASTER SERVICE AGREEMENT Account No Date x New Customer o New Service AddendumMaster Service Agreement • January 24th, 2014 • Q2 Holdings, Inc. • Services-prepackaged software
This Agreement is made as of the date of the last execution below (the “Effective Date”). Cyrus Networks, LLC, dba CyrusOne, a Delaware corporation with its principal place of business at 4201 Southwest Freeway, Houston, Texas 77027 hereby provides this Master Service Agreement ( the “Master Service Agreement” or this “Agreement”)for the services as ordered pursuant to the Customer Order Form. These terms for delivery of services shall apply and will be considered a part of any “Customer Order Form” for all Services delivered by CyrusOne. These terms including any attachments, schedules, supplements, agendas or exhibits incorporated herein and are applicable to sales of Services located in, originating or terminating in the United States. All Services ordered hereunder are subject to credit approval and availability.
