Exhibit (d)(3) KANA COMMUNICATIONS, INC. 1999 STOCK INCENTIVE PLAN FORM OF RESTRICTED STOCK ISSUANCE AGREEMENT KANA COMMUNICATIONS, INC. RESTRICTED STOCK ISSUANCE AGREEMENT ----------------------------------- AGREEMENT made this _____ day of...Restricted Stock Issuance Agreement • February 28th, 2001 • Kana Communications Inc • Services-business services, nec • California
