EXHIBIT 10.20 DISTRIBUTION AND LICENSE AGREEMENT This Software Distribution License Agreement ("License Agreement") is made effective as of April 9, 2001 ("Effective Date"), and is made by and between: Kana Communications, Inc., a Delaware corporation...Distribution Agreement • May 18th, 2001 • Kana Communications Inc • Services-business services, nec • California
Contract Type FiledMay 18th, 2001 Company Industry Jurisdiction
WITNESSETH:Revolving Loan Agreement • May 18th, 2001 • Kana Communications Inc • Services-business services, nec • California
Contract Type FiledMay 18th, 2001 Company Industry Jurisdiction
RECITALSStock Option Agreement • May 18th, 2001 • Kana Communications Inc • Services-business services, nec • Delaware
Contract Type FiledMay 18th, 2001 Company Industry Jurisdiction
EXHIBIT 8.1 [Letterhead of Brobeck, Phleger & Harrison LLP] May 18, 2001 Kana Communications, Inc. 740 Bay Road Redwood City, CA 94063 Ladies and Gentlemen: This opinion is being delivered to you in connection with (i) the Agreement and Plan of Merger...Agreement and Plan of Merger • May 18th, 2001 • Kana Communications Inc • Services-business services, nec
Contract Type FiledMay 18th, 2001 Company Industry