EXHIBIT 10.11 [LOGO] Silicon Valley Bank QuickStart Loan and Security AgreementLoan and Security Agreement • August 16th, 1999 • Kana Communications Inc • Services-business services, nec • California
EXHIBIT 2.1 AGREEMENT AND PLAN OF REORGANIZATIONAgreement and Plan of Reorganization • August 16th, 1999 • Kana Communications Inc • Services-business services, nec • California
Exhibit 4.2 KANA COMMUNICATIONS, INC. FOURTH AMENDED AND RESTATED INVESTORS' RIGHTS AGREEMENT TABLE OF CONTENTS -----------------Investors' Rights Agreement • August 16th, 1999 • Kana Communications Inc • Services-business services, nec • California
a California limited liability company Landlord and KANA COMMUNICATIONS, INC., a California corporation TenantKana Communications Inc • August 16th, 1999 • Services-business services, nec • California
RECITALSIndemnification Agreement • August 16th, 1999 • Kana Communications Inc • Services-business services, nec • Delaware
