0001414078-14-000012 Sample Contracts

Amended Management Employment Agreement
Management Employment Agreement • February 19th, 2014 • SITEL Worldwide Corp • Services-business services, nec • Oregon

This Amended Management Employment Agreement (“Agreement”) is entered into between Sitel Operating Corporation (the “Company” or “SITEL”) and you as of January 25, 2013 (the “Effective Date”) and amends in its entirety the prior Agreement between you and the Company dated November 27, 2012.

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RESTRICTED STOCK GRANT PLAN AND AGREEMENT [US]
Restricted Stock Grant Agreement • February 19th, 2014 • SITEL Worldwide Corp • Services-business services, nec • Tennessee

This is a Restricted Stock Grant Plan and Agreement (this "Agreement") effective as of February 14, 2013, by and between SITEL Worldwide Corporation (the "Company"), a Delaware corporation, 3102 West End Avenue, Suite 1000, Nashville, Tennessee 37203 and Sean Erickson, who resides at 19586 E Geddes Place, Centennial CO, 80016 ("Employee").

Amendment No. 1 to Amended Management Employment Agreement
Management Employment Agreement • February 19th, 2014 • SITEL Worldwide Corp • Services-business services, nec

This Amendment No. 1 to the Amended Management Employment Agreement dated January 25, 2013 is entered into by and between Sitel Operating Corporation (the “Company” or “SITEL”) and you effective September 1, 2013 (“Amendment Effective Date”). The following provisions of Exhibit A to the Amended Management Employment Agreement are amended as follows:

SIXTH AMENDMENT TO CREDIT AGREEMENT
Credit Agreement • February 19th, 2014 • SITEL Worldwide Corp • Services-business services, nec • New York

THIS SIXTH AMENDMENT TO CREDIT AGREEMENT (this “Amendment”) is dated as of February 18, 2014 and is entered into by and among SITEL, LLC, a Delaware limited liability company (the “U.S. Borrower”), CLIENTLOGIC HOLDING LIMITED, a company incorporated in England and Wales under company number 3530981 (the “UK Borrower”), SITEL CANADA CORPORATION (f/k/a ClientLogic Canada Corporation), an Ontario corporation (the “Canadian Borrower” and collectively with the U.S. Borrower and the UK Borrower, the “Borrowers”), SITEL WORLDWIDE CORPORATION (f/k/a ClientLogic Corporation), a Delaware corporation (“Holdings”), GOLDMAN SACHS CREDIT PARTNERS L.P. (“GSCP”), as Administrative Agent (“Administrative Agent”), acting with the consent of the Requisite Lenders listed on the signature pages hereto, and, for purposes of Section IV hereof, the GUARANTORS listed on the signature pages hereto, and is made with reference to that certain CREDIT AGREEMENT dated as of January 30, 2007 (as amended through the d

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