AMENDMENT TO 10% SENIOR UNSECURED CONVERTIBLE PROMISSORY NOTE THIS AMENDMENT is entered into as of March 31, 2003, by and between [_____________________________] (the "Holder") and ServiceWare Technologies, Inc., a Delaware corporation (the...10% Senior Unsecured Convertible Promissory Note • May 15th, 2003 • Serviceware Technologies Inc/ Pa • Services-prepackaged software
