Exhibit 10.4 PORTIONS OF THIS EXHIBIT WERE OMITTED AND HAVE BEEN FILED SEPARATELY WITH THE SECRETARY OF THE COMMISSION PURSUANT TO THE COMPANY'S APPLICATION REQUESTING CONFIDENTIAL TREATMENT UNDER RULE 24B-2 OF THE SECURITIES EXCHANGE ACT. GENERAL...Agreement for the Supplying of Commuted Fixed Telephone Service and Other Telecommunications Services and Internet/Ip Services • November 14th, 2003 • America Online Latin America Inc • Services-computer programming, data processing, etc.